We know the five physical senses — sight, hearing, touch, taste and smell. Digital signage mainly focuses on sight, which makes sense since over 80 percent of the information we take in comes to us through our eyes. But what about the other 20 percent? Can our other senses be leveraged in a way that creates a lasting impression and is emotionally satisfying to an audience? Here are some tips on how to create immersive experiences to engage your audience, whether you are a restaurant using a menu board or a retailer with a simple LCD:
Visual
The first thing is to create beautiful content — if it’s appealing, people will stop to look at your screens. Motion draws the eye, which is why video is so effective on digital signs. Information like weather, date and time, news feeds and local traffic also grab attention.
Some organizations try to ramp up the visuals with larger displays, like 4K high-def and video walls. These can add a wow factor and, when used correctly, can be quite breathtaking. In addition to video or streaming feeds, cinemagraphs are becoming popular on the web and can be easily incorporated into digital signs. These are still images with a single moving element (for example, woman sitting in a field at sunset with the blades of grass slowly blowing in the breeze).
Yet visuals should be secondary to the actual information being conveyed. If too much visual information is presented at once, digital signage messages become clunky, and can be irritating to look at or even confusing. Plus, the more text there is for your audience to read in a message, the longer that message needs to be on screen. Which means it can take a long time for a particular message to cycle back through your playlist.
Auditory
We get around 10 percent of our information using our hearing, but think about how important it is to comprehension. A little audio to attract attention, if used correctly, can enhance digital signage impact.
Whether or not you use audio depends on the content and the environment the digital sign is in. If the space is a noisy one, a crowded lobby, for example, then audio is probably just going to add to the chaos. And if the space is a quiet one, like a library or meeting room, then again audio would be unwelcome and intrusive. However, there are plenty of other areas where audio can add value to your visual communications.
If your digital signs show a streaming newscast, it’s always better to have the sound on — otherwise people are left watching a talking head without knowing what’s being discussed. If you can’t use sound to go with your newscast, be sure to show closed captioning so people can follow the story. In this case, show the stream full screen (going back to visual), so the eye doesn’t get confused.
by Ellyce Kelly
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